Once your order has been shipped, you will receive an email containing a live tracking link and your courier's details. Click the link to see where your parcel is.
Please visit the Track Your Order page and use your order number and email address. See alternative ways to track your order below.
Where to find your tracking
In your shipping confirmation email. The tracking number is a clickable live link.
In your account under order history, if you checked out with an account.
If the tracking link shows nothing yet
Allow up to 24 hours after dispatch for the courier to scan the parcel into their system. Until that first scan happens the tracking page may show no information, which is normal and does not mean anything is wrong.
If tracking has not moved
Please allow 2-3 working days after you have received an email stating your order is on the way. If your tracking link has still not updated, email [email protected] with your order number and tracking number and we will follow up with the courier on your behalf.