Possibly, but only if the order has not yet been dispatched. Contact [email protected] immediately with your order number.
We begin preparing orders very shortly after they are placed, so the window is short. The faster you contact us, the better the chance we can help.
What we may be able to edit for you
Your delivery address, provided the parcel has not left the warehouse.
Your contact number for the courier.
Delivery instructions.
What we cannot change once your order is placed
Adding or removing items to or from an existing order. Please place a second order or return or exchange an unwanted item.
Swapping a size, colour or product.
What to include when you email us
Your order number, the name the order was placed under, and exactly what needs to change. Once an order has been dispatched it cannot be amended. You would need to use our returns process instead.